Credits are the unit Videna uses to price a video. One credit roughly equals one short low resolution generation. Your monthly credits reset to your plan allowance at every renewal, so any monthly credits you do not use in a cycle do not carry into the next one. Credits you buy as a top up work differently: they stay on your account and do not expire while your subscription is active.
What a video costs
A 5 second video costs 3 credits at 480p, 5 credits at 720p, and 10 credits at 1080p. An 8 second video costs 5 credits at 480p, 8 credits at 720p, and 16 credits at 1080p. The cost estimate on the Create page updates live as you change the resolution and duration controls, so you always see the price before you press generate.
When credits are deducted
Credits are deducted the moment a generation starts, not when it finishes. If a generation succeeds, the credits are spent. If a generation fails because of a model error or a system issue, the credits are refunded automatically within a few minutes. You can see refunds in your billing history under the Plans page.
What counts as a failure
A failure is a generation that returns no video. A video that finishes but does not match what you wanted is not a failure. The model produced a clip and the credits stay spent. This is why we recommend starting at 720p instead of 1080p when you are still iterating on a prompt. The cost of an iteration matters when you are running ten of them.
Top ups
If you run out of credits before your renewal date, you can buy a one off top up from the credit popover in the top right of the dashboard. Top ups are billed once and added to your balance immediately. Top up credits behave differently from your monthly allowance: they do not reset at renewal and stay on your account until you spend them. Videna always spends your monthly plan credits first and dips into your top up credits only once the monthly ones run out, so a top up acts as a buffer that is there when you need it. If you cancel your subscription, your purchased credits stay on your account and do not expire. You will need an active plan to spend them, so resubscribe whenever you are ready to generate again.
A budget rule of thumb
Most stores produce 20 to 30 videos a month at 720p, which is 100 to 150 credits. The Pro plan at 300 credits gives those stores room to test more aggressively without watching the counter. The Business plan makes sense once you are producing 60 plus videos a month or running 1080p as your default.
A breakdown of each plan is on the Choose your plan page.