Videna AI
Documentation
View all in Getting Started Welcome to Videna Install Videna on your store Your first 10 credits A tour of your dashboard Set your default brand style Uninstall Videna from your store
View all in Creating Videos Control aspect ratio and duration Make your first video ad Write prompts that work Choose the right video style Use product photos as references Character descriptions explained
View all in Plans, Credits, and Billing View your billing history Choose your plan Upgrade or downgrade your plan What happens when credits run out How credits work
View all in Your Video Library Delete videos from your library Find and replay past videos Download and share your videos
View all in Troubleshooting and FAQ My credits did not refresh Video failed to generate Contact Videna support Video quality looks off
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Home / Plans, Credits, and Billing

Plans, Credits, and Billing

How credits work, what each plan includes, and how to manage your subscription.

View your billing history

Find every charge, refund, and credit movement on your account.

Choose your plan

What Starter, Pro, and Business include and how to know which one fits you.

Upgrade or downgrade your plan

How to change tiers, when each change takes effect, and what happens to your credits.

What happens when credits run out

What changes in the app, how to top up, and how to avoid running dry mid campaign.

How credits work

What a credit is, what each generation costs, and how the math actually works.

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