Videna AI
Documentation
View all in Getting Started Welcome to Videna Install Videna on your store A tour of your dashboard Your first 10 credits Set your default brand style Uninstall Videna from your store
View all in Creating Videos Control aspect ratio and duration Use product photos as references Make your first video ad Character descriptions explained Write prompts that work Choose the right video style
View all in Plans, Credits, and Billing View your billing history What happens when credits run out Upgrade or downgrade your plan Choose your plan How credits work
View all in Your Video Library Delete videos from your library Download and share your videos Find and replay past videos
View all in Troubleshooting and FAQ My credits did not refresh Video failed to generate Contact Videna support Video quality looks off
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Home / Plans, Credits, and Billing

Plans, Credits, and Billing

How credits work, what each plan includes, and how to manage your subscription.

View your billing history

Find every charge, refund, and credit movement on your account.

What happens when credits run out

What changes in the app, how to top up, and how to avoid running dry mid campaign.

Upgrade or downgrade your plan

How to change tiers, when each change takes effect, and what happens to your credits.

Choose your plan

What Starter, Pro, and Business include and how to know which one fits you.

How credits work

What a credit is, what each generation costs, and how the math actually works.

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